Work
Sterling Bank
|Customer Service Ambassador
Aba, Abia State, Nigeria
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Summary
Managed customer interactions and financial transactions in a fast-paced banking environment, ensuring high levels of service and operational efficiency.
Highlights
Efficiently processed a high volume of daily financial transactions, including deposits, withdrawals, and loan payments, ensuring accuracy and compliance.
Cultivated strong customer relationships by providing exceptional service and promptly resolving inquiries, enhancing client satisfaction and retention.
Managed diverse customer needs, providing tailored solutions while maintaining strict confidentiality for sensitive financial information.
Utilized problem-solving skills to address customer issues effectively, contributing to a smooth and positive banking experience.
Total Energies
|Administrative Assistant HR (Intern)
Port-Harcourt, Rivers State, Nigeria
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Summary
Supported Human Resources operations through meticulous data management and administrative assistance, ensuring confidentiality and organizational efficiency.
Highlights
Maintained and organized confidential HR files and documentation for several departments, ensuring data security and regulatory compliance.
Accurately compiled and entered critical employee data into various databases, contributing to streamlined information management and accessibility.
Supported daily HR operations by efficiently handling administrative tasks, improving departmental workflow and information retrieval processes.
Education
KEN-SAROWIWA POLYTECHNIC
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Higher National Diploma
Mass Communication
Grade: Upper Credit
Certificates
Frontend Development
Issued By
Coursera
Frontend Development
Issued By
DEV-CAREER / ALT School
Frontend Development
Issued By
3MTT / NITDA
Professional Foundation Course
Issued By
ALX
Skills
Frontend Development
HTML, CSS, JavaScript, React.js, Responsive Design, User Interface (UI) Development, Web Applications.
Technical Skills
Artificial Intelligence (Learning), Microsoft Excel, Google Sheets.
Professional Skills
Problem Solving, Customer Service, Financial Transactions, Data Management, Confidentiality, Time Management, Teamwork, Customer Relationship Management, Organizational Skills.